The Catering Company Catering Melbourne

Platinum Menu Details

  We supply all serving utensils, china and stainless cutlery and serviettes. The bread, salads or hot veggies are provided in purpose built display units which the staff will set out onto the tables provided by you. The staff also attends the roast meats, hot potatoes, condiments, gravy, decorations, candles etc. The table is set out buffet style, the guests select the food and quantity of choice and we carve at the end of the table. Once everyone has their plate we tidy up the buffet and start collecting the finished plates asking if the guests would like to come for seconds. We then clean up, take all the dirty utensils and our rubbish with us.

What do you, the Customer, need to supply?

The only thing you need to provide is two 7 foot tables or equivalent with table cloths for up to 80 heads. If over 80 heads we need another table for every 40 heads. Please feel free to discuss this with us. We also need clear and easy access and to park close due to the amount of boxes to bring in out.

Hints and Tips

This is a great menu for special occasions. Allow enough room for your buffet on the day, a poorly organized function can sour a happy occasion. Have your tables at least 1 meter away from the wall so we can stand behind it to top up your salads or veggies and carve the meats. It is also easier to be set up away from the guests and close to a door, garages and front verandas are ideal. Please do not put us in a back corner.

Many people add to this menu to cater for Vegetarians, Celiacs, Vegans etc. You can also add more condiments if there is something special your family likes.

Travel Fees As we serve functions all over Melbourne we have a travel fee which goes towards the cost of getting our staff on site for their wages, fuel and car use. Click here to see travel fees for your suburb.

 What do I do now?

If you would like to book please click on the tab below for your booking form. We process bookings on Mondays and Thursdays then send you a confirmation email along with your invoice. We require a 30% deposit on booking. When booking your function only an estimate of your guests is required. No later than 5 working days prior, usually Monday, you must ring if you want to change your head count. If we have not heard from you we will assume that your estimate number is your final figure. Please DO NOT RING after this time as we will have done all our calculations, staff roster, & orders. Fresh stock can not be sent back. Any changes after this time incur a $25 charge, in some cases we may be able to add heads to your function, not reduce. 

Terms, Conditions and FAQs

PAYMENT
Most customers pay once they have confirmed their final numbers. You can do this by direct bank transfer, credit card over the phone or drop in with cheque or cash. Keep in mind that although it can be extremely hard to estimate numbers especially at 21st and clubs, most of the time it gets cheaper if you order more and that the left overs are yours to keep.

PRICING and QUOTES are subject to change in the event of unforeseen circumstances effecting business eg flooding, fires etc. If your quote has changed you have the option to withdraw reclaiming monies paid minus $100 handling fee.

SERVING TIME. It is always best to set your serving time later than usual as people are always late and not everything goes to plan! We arrive about 30 mins prior to serving according to the size of your function.

HOW MUCH FOOD IS THERE? All "sit down" meal quantities are calculated according to the booked head count and we use the same calculations successfully week after week. We are able to keep an accurate count on numbers as we allow one plate per person. In the event that you have more people than you have paid for we “down tools” and consult with you on whether you are willing to pay for the extra people. If you are willing we then use our back up plates and cutlery, top up with any “emergency food” and serve what is usually left for seconds. This is painfully embarrassing for us, you, and most of all your guests, as they are left standing there while all this goes on. In the event you feel your guests are above the normal large serve which we allow, eg Sumo Wrestlers or a footy club who expect to eat meat all night, please discuss it with us.

MISCELLANEOUS
Hot Rod’s Roasts reserves the right to refuse a booking or to serve, eg rude or drunk guests. Hot Rod’s Roasts is fully insured for public liability, takes much care but no responsibility.

DEPOSIT
Deposits are non refundable on cancellation. You have 7 days from receiving your invoice to confirm your booking by paying your deposit. If we have not received a deposit in 7 days your function is automatically suspended to make way for another booking.
 

ALLERGIES
Hot Rod's Roasts food may contain products that could cause an allergic reaction and take no responsibility in this case. Some of our food contains wheat, eggs, nuts and milk. We have a list of many of our ingredients available but in not conclusive as suppliers change their ingredients regularly.

PEAK PERIODS
We have a minimum of 60 heads for a served function for many dates　in our peak times, we will notify you of this on booking. If your head count drops the minimum we can charge is for 60 in this case.

QUESTIONS?
Please feel free to contact us over any queries you may have. It is often better to write down your queries over a couple of days and ask them in one go instead of repeatedly ringing . If you are a school or club, nominate one person to be in charge of communications with us as we often get several people ringing from one place.

With thanks, Rod and Anna Grenfell

Hot Rods Roasts　5/29 Jersey Rd　Bayswater　VIC 3153 ABN:41055201806

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